Frequently asked questions
Are your products natural?
Our products are formulated using natural ingredients and their derivatives as main ingredients. Furthermore, in certain cases, some synthetic ingredients are also used to enhance the product's efficacy.
It is important to note that all our formulations strictly adhere to cosmetic regulations established by authoritative bodies such as the FOOD AND DRUG ADMINISTRATION (FDA), COSING, and CFTA. This ensures that our products are safe for our customers.
Are there any product usage restrictions to take note of?
It is advised to avoid essential oils during the following periods: the first trimester of pregnancy, during labor, and the initial weeks after childbirth.
Avoid the use of undiluted essential oils on the skin as irritation may occur.
Essential oils and massage oils are flammable and photosensitive. Keep away from open flame and direct sunlight.
The recommended age for children to begin using products is ages 5 and above.
Are your products safe for use for pregnancy and breastfeeding?
For our massage and essential oils, it is not recommended for pregnant women or women who are breastfeeding.
Other products other than the listed above are considered safe for use during pregnancy and breastfeeding. Our ingredient compounds are free from harmful substances such as parabens, Retinol, Retin-A, Retinyl Palmitate, Dihydroxyacetone, Formaldehyde, Tetracycline, and Hydroquinone.
We recommend to always consult your doctor regarding product usage during pregnancy and breastfeeding.
Where can I find your products?
Authentic Banyan Tree Essentials products are available at our retail stores and official partner websites.
Our partner websites:
- Tmall
- KrisShop
What are your online loyalty program member perks?
1. Welcome points upon joining our programme
2. Accumulate points as you spend, that can be redeemed to offset your future purchases
3. Birthday perks
4. Exclusive access to special events and offers
